1. Returns
We want you to be completely satisfied with your purchase. If you are not happy with your order, you may return it under the following conditions:
- Eligibility: Items must be returned within 7 days of purchase.
- Condition: Products must be unused, undamaged, and in original packaging with all tags.
- Non-Returnable Items:
- Customized or personalized items
- Perishable goods (if applicable)
- Items marked as “Final Sale”
2. Return Process
To initiate a return:
- Email us at info@wickertraders.com with your order details.
- Our team will provide a Return Authorization Number (RAN) and return instructions.
- Ship the product back to our return address at your own expense.
3. Refunds
- Once we receive and inspect the returned item, we will notify you via email.
- If approved, refunds will be processed within 7 business days to your original payment method.
- Shipping fees are non-refundable.
4. Exchanges
If you received a damaged, defective, or incorrect product, we will replace it at no extra cost. Contact us within 2 days for assistance.
5. Late or Missing Refunds
If you haven’t received a refund:
- Check your bank account or credit card statement.
- Contact your bank; processing times vary.
- If still unresolved, email us at info@wickertraders.com
6. Contact Us
For any questions regarding returns and refunds, reach out to:
📧 Email: info@wickertraders.com
📞 Phone: +91 9625929629
Return Address:
PART-23 PLOT NO G/F 24 M, BLOCK S BHOLA NATH NAGR, SHAHDARA DELHI, 110032